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General FAQ
What is your cancellation policy?

If cancellation is requested less than 24 hours before your appointment time, or if you do not show up to your session, one hundred percent of payment is required.

What forms of payment do you accept?

I accept cash and credit/debit card. Please note: Utopia Massage Therapy and Crystal Healing pays a fee for each credit/debit card transaction; as a very small business, cash is highly preferred.

Do you accept male clients?

I accept male clients by referral only. If you are a male and have been referred to me, please contact me after requesting an appointment online and indicate who referred you. Failure to do so will result in your appointment request being denied.

Do you massage minors?

Yes, as long as I have both the minor's signature and a parent's/guardian's signature on file. Minors under the age of 13 are required to have a parent/guardian in the treatment room during sessions.

What are your cleaning and sanitation procedures?

I clean and sanitize all equipment and common surfaces with an industrial-grade disinfectant between each client. This includes the massage table, hot towel tray, doorknobs, reception counter, credit/debit card reader, my massage stool, and any tools I may have used during your session (cups, crystals, etc.). Additionally, I have a HEPA air purifier with UV light running constantly. Other cleaning (dusting, vacuuming, etc.) is completed weekly and as-needed.

I would like to purchase a gift certificate. How do I do that?

Gift certificates are available for purchase online, in-person, or over the phone. To purchase online, simply click the button below that says "Buy Gift Certificate." Gift certificates may be purchased by the service or the amount. If you'd like to add gratuity on behalf of your recipient, you must purchase the gift certificate by the dollar amount (not by the service). Gift certificates expire one year from the date of purchase and are non-refundable.

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7818 Big Sky Drive Ste 210

Madison, WI 53719

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608.535.9248

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hello@utopiamassagemadison.com

Hours

Sunday: CLOSED

Monday: CLOSED

Tuesday: Noon - 5 pm

Wednesday: 10 am - 3 pm

Thursday: Noon - 5 pm

Friday: 10 am - 3 pm

Saturday: 10 am & 11:30 am                      appts available                            two Saturdays per                      month

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©2024 by Utopia Massage Therapy and Crystal Healing, LLC
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